Dark Matter Coffee Reviews

Quality Coffees: Dark Matter Coffee sources high-quality coffees based on traceability, innovation, and social responsibility.

Good Reviews: The coffee shop has a 4.0 rating on Tripadvisor and is ranked #1583 of 5012 restaurants in Chicago.

Decent Coffee: Employees generally describe the coffee as decent, with some noting that the hiring process can be lengthy and involves coffee-related tests.

Quality: The coffee beans are of the highest quality and are roasted daily. This ensures that customers receive fresh and flavorful coffee.

Sustainability: The company supports sustainability, which is reflected in their sourcing and business practices.

Variety: A wide range of coffee blends and brews are available, catering to different tastes and preferences.

Subscriptions: Customers can subscribe to receive their favorite coffee blends on a regular basis. Subscriptions are available in 3, 6, or 12 month increments and different brews and sizes. There's flexibility to skip or pause shipments at any time, as well as adjust quantities if needed.

Innovation: The company is known for its innovative offerings, including experimental fermentations, barrel-aged and cask conditioned coffees, and collaborations with artists and musicians.

Locations: There are eight locations throughout the Chicago area, making it convenient for local customers to visit.

Long Hiring Process: The hiring process is reported to be lengthy and involves taking tests about the coffee.

Difficult Communication with Upper Management: Some employees have noted difficulties in communicating with upper management, describing them as unresponsive or hot/cold.

Independent Store Operations: Stores are run somewhat independently, which can lead to issues if problems arise.